25%
Apparel e-commerce return rate reported in a McKinsey retailer survey
Source: McKinseySeamgrin helps retailers offer scalable tailoring and alterations support, so your customers can leave with clothes they love.
Contact sales25%
Apparel e-commerce return rate reported in a McKinsey retailer survey
Source: McKinsey70%
Of returns were attributed to poor fit or style by surveyed retailers
Source: McKinsey74%
Of surveyed shoppers had returned clothing they would have kept if free alteration were available
Source: Popsy Fit Fix ReportThese are market benchmarks, not projections or guarantees of results from a Seamgrin partnership. Actual impact varies by category, program design, and customer adoption.
Give customers an alternative when they like the garment but the standard size is not quite right.
Replace a frustrating fit problem with a helpful next step that keeps the customer relationship moving forward.
Add scalable alterations support without making every location build a tailoring operation from scratch.
Tell us about your stores, customers, and alterations goals.